IVE Data-Driven Communications is a division of IVE, Australia's leading holistic marketing company.Driven by data, we provide deep customer insights and specialist marketing technology services. We then implement these through the creation, production, and delivery of targeted personalised communications, across every channel - physical and digital. We unlock the power of data to give our clients a competitive advantage.The RoleBased in Homebush NSW, the Implementation Manager role is integral to building client relationships, delivering projects on time and on budget and providing consultative marketing to drive sales outcomes.Key responsibilities include:Managing the client / agency relationship (we work as a team to deliver great results)Manage client project expectations through regular meetings, project status reports and maintaining great relationshipsComfortable dealing with a high volume of work and keeping up with the pace (we are fast paced and love people who are attracted to this way of life)Comfortable understanding client briefs and translating them to brief in your project and development team (the best projects start with the right brief)Work closely with your portfolio team to identify and drive revenue opportunities within the assigned accounts (and celebrate the wins together!)Calm and focussed under pressure (you don’t let the unplanned occurrences phase you and you can approach anything with a smile)Proactively identify and deliver on growth opportunities within assigned accountsWork closely with clients to develop an in-depth understanding of their business, products and marketing objectives across brand and digital (we like to make our clients feel like a part of the team)Provide marketing guidance and consultancy to clients to add value to their business by understanding their brand positioningOur successful candidate:Demonstrated prior experience as an Implementation ManagerA self-starter with demonstrated commercial acumenExcellent written and verbal communication skillsStrong organisational skillsExcellent presentation skillsA proactive and energetic approachStrong attention to detailA team player with a collaborative approachAbility to specify technical changes to technical/development teamsOutstanding customer service skillsAbility to work independently and within a team environmentStrong independent decision-making, organisational, planning and problem-solving skillsOur Culture & BenefitsAs part of our IVE Care program, we invest significantly into employee wellbeing, diversity & inclusion, and workplace health & safety. This has helped us to remain the employer of choice across all sectors that we operate in and attract the best talent.Our environment is supportive and friendly. If you thrive on being challenged and want to grow professionally, this is a great opportunity.If this sounds like you, please Apply Now and attach your resume and cover letter!Applicants must have the right to live and work in AustraliaApplicants must be fully vaccinated against Covid-19.No recruiters please.  AUD Homebush 2140